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What is the difference between an Executive Assistant & a Personal Assistant?

What is the difference between an Executive Assistant & a Personal Assistant? Topic: Writing a job description paper
April 22, 2019 / By Normand
Question: EA's seem to get paid more than PA's. Would a personal assistant that is the assistant for the Executive Chairman of a company be called the PA or the EA? If there was say a Chief Financial Officer and an Executive Chairman, would the CFO's assistant be called a PA and the Exec Chairman's assistant be called an EA? Please help! I'm confused! =)
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Best Answers: What is the difference between an Executive Assistant & a Personal Assistant?

Lake Lake | 2 days ago
Don't try to understand it. You aren't confused. There is just no standard or rule as to what to call an employee who serves the role(s) you describe. An Executive Assistant sounds more important than a Personal Assistant; it implies a status in the corporate or business structure that makes that person also an executive level employee. A Personal Assistant might hold a lofty position in a business also, but it implies that he or she works one-on-one with the boss, and is essentially out of the "pecking-order" . It may be an executive job of great responsibility,......or it may be somebody that just goes for coffee, photocopies papers and picks up the boss' dry cleaning ! This is why there should be a written job description to elaborate on any job title. You can be someone with a menial title, but some real responsibility and power; or, you can be someone who has a very imposing title, but no real power or important duties whatsoever. This reminds me of the old Hollywood joke about job titles: An "Associate Producer" is the only person in the studio who will associate with a producer.
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Lake Originally Answered: Duties of an Executive Assistant to a Real Estate Broker?
It sounds like he only wants to show property and write contract. I have 3 assistants doing a lot of this stuff. It really sounds to much for one person and way underpaid. It also sounds like he didn't train you and doesn't want to meet with you on a regular basis. Sounds like he has ADHD (and I'm not kidding). "Gate Keeper" of all email and phone calls, determining what I can answer and what needs to be directed to my Broker. He is rarely in the office and expects me to know and handle the majority of all correspondence. THIS IS ONE OF YOUR JOBS. HOWEVER, HE ALSO NEEDS TO REVIEW EVERYTHING AND TELL YOU WANT TO DO. IT'S NOT YOUR JOB TO MAKE THESE DECISIONS. I MEET WITH MY ASSISTANTS AT LEAST 2X WEEK OR MORE. I'M ALSO IN THE OFFICE AT LEAST 3 DAYS OF THE WEEK. THEY GIVE ME A STACK OF STUFF AND I MAKE NOTES AS TO WHAT TO DO WITH IT. Filing - The office has zero organization, on top of my daily duties I am expected to reorganize and initiate a filing system of an office that has years of business and personal files intermingled. THIS SOUNDS OUT OF YOUR JOB. THIS WOULD BE SOMETHING THAT THE OFFICE MANAGER WOULD DO. AND IT ALSO NEEDS INPUT FROM HE AND THE STAFF IF ITS GOING TO BE USED. FILING SYSTEMS NEED TO BE SET UP AND HAVE CLEAR AND EASY "RULES" TO FOLLOW. Scheduling - scheduling & coordinating all calendar appointments & events including setting up showing tours for multiple clients over the weekend. I have to sort through the huge list of properties the client is interested in, contact each listing to verify MLS information and coordinate appointment only showings and regular showings and find out who has offers in. WRONG, WRONG, WRONG. IT'S THE AGENTS JOB TO DETERMINE WHAT PROPERTIES THEY WILL SHOW. JUST BECAUSE THE CLIENT EMAILS A LIST, YOU MAY NOT END UP SHOWING THEM ALL. HE SHOULD GIVE YOU THE LIST HE!! WANTS TO SHOW. AND THEN YOU CAN ARRANGE IT. AS FOR SCHEDULES. I GIVE MY ASSISTANTS TIME SLOTS THAT APPOINTMENTS CAN BE TAKEN. FOR ME IT'S 10, 1 AND 4 O'CLOCK. THEY KNOW WHEN I'M AVAILABLE AND DON'T HAVE TO ASK. WITH THE USE OF CELL PHONES, GOOGLE CALENDERS MAY BE A GOOD CHOICE. Contact Database - I am to keep meticulous record of all contacts, which is previously grossly incomplete. On top of going through hundreds of current contacts and updating the information, I am responsible for tracking each contact and categorizing them and maintain followup for each active client (buyers & sellers). DO YOU HAVE A LEAD MANAGEMENT SYSTEM. WE USE LASSO. GREAT SYSTEM. IT ALLOWS YOU TO SET UP FOLLOW UP PROGRAMS FOR EACH. -Preparation & distribution of all documents, contracts, listings - Have an extensive understanding/knowledge of all clients needs without referencing notes. My broker calls sometimes once a day and asks for info on various properties & clients and expects me to have all of the information sorted and stored in my head. LASSO -Keeping meticulous phone records so if my Broker receives a call after business hours or over the weekend he will know what is going on, without physically speaking about it with me. HE NEEDS TO SPEAK WITH YOU. AND USE LASSO -I am to be assertive/confident with all client correspondence without the knowledge that would enable me to obtain confidence. HE NEEDS TO TELL YOU WANT TO WRITE. IF YOU CAN USE A FORM LETTER/FORMAT, GREAT. OTHERWISE, THE BROKER/AGENT NEEDS TO ADDRESS THE PROBLEM. -Keep on top of all deadlines, including contract expiration's, dues, bills, etc from business partners and vendors BILLS... AGAIN, SOUNDS LIKE A JOB AN OFFICE MANAGER WOULD DO. I USE AN ACCOUNTANT FOR ALL BILLS, ETC - ANYTHING THAT WILL BE ON A TAX FORM, THE ACCOUNTANT HANDLES. AS FOR DEADLINES IN CONTRACT, YOU NEED SOMETYPE OF SCHEDULING SYSTEM. AND EACH DAY IN THE MORNING, EMAIL THE BROKER WITH WHAT'S COMING UP. -Keep my email & my brokers email organized, his email hasn't been organize since 2010. YOUR EMAIL YES. HIS EMAIL - WRONG. IT'S HIS EMAIL. -Prepare listings with no real estate experience. THIS IS HIS JOB.

Isador Isador
This Site Might Help You. RE: What is the difference between an Executive Assistant & a Personal Assistant? EA's seem to get paid more than PA's. Would a personal assistant that is the assistant for the Executive Chairman of a company be called the PA or the EA? If there was say a Chief Financial Officer and an Executive Chairman, would the CFO's assistant be called a PA and the Exec...
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Farrell Farrell
I don't think there is really much difference between the two, except for the name and as you pointed one does seem to get paid more than the other. I have worked in both roles and in my experience they were pretty much the same with the exception that when I was an Executive Assistant I was working as the assistant to 3 people in Management positions whereas when I was in the Personal Assistant role I was only assisting the 1 manager. As for the duties of both posistions they were basically the same.
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Curtis Curtis
The reason you're confused is because the business world is also confused on this topic. Junior executives and any man behind a desk who felt he was important in the company and to boost his own ego would take a girl right out of high school and call her an Executive Assistant....while at the same companyi the CEO's helper was called an Executive Assistant...and they got two different salaries (of course). So to be honest with you, the higher income (whether it be an EA or a PA) goes with working for the person with the higher executive's title. PA merely means they do personal work for the executive as well as the normal work. Personal means running errands and doing things for his family and trusting her with personal and confidential home matters like taxes.
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Aston Aston
Executive Assistant is a person who collaborates with the Executive Chairman in keynotes, taking dictation, paperwork, and bookkeeping. Anything paperwork is the key with the Executive Assistant. They get paid more for doing all the mind work. As for the Personal Assistant, they take care of the dry cleaning, answering phones, greeting people, buying lunches, doing errands, and such. They take care of the personal matters of the Executive Chairman. They get paid less. I hope that solves your problem.
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Aston Originally Answered: What is an appropriate salary for a personal assistant?
You gave a really brief sketch of what's being done, but in order to decide, factors that need to be included are the actual skillset you need to get the job done, and the hours you work, plus what perks you get. I have done this kind of work, and for some people a certain level of sophistication is needed - and should be paid for. Basic - $9-$12 an hour More sophisticated - $15-$20 an hour

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