Originally Answered: Are you a pharmacy tech?
I am a technician currently at CVS. I actually did not attend a tech program which in all honesty... is not needed. A lot of people think they have to go get their technician certification but I was hired as an entry level. They trained me within CVS, but if I wanted to leave CVS and go to say, a hospital, I would have to take the national test to do so. The work environment is a little hectic sometimes.. There are PUHHH-LEENTTY of difficult customers that almost always put me in a bad mood lol, and of course you'll have your crazy customers---and when I say crazy, I mean CRAZY...but on the upside, I love every one of my coworkers to death. You will be typing in pretty much every prescription that a patient drops off, that includes reading (or at least ATTEMPTING to read) what the doctor writes, you have to calculate day supplies... You'll have to learn how to deal with insurance companies which took me a little while to learn, but once you get it, its the easiest thing in the whole world.. For example, if you put in a prescription and the insurance rejects the claim for "Missing/invalid Date of Birth" You'll have to call the pharmacy helpdesk at the insurance company and explain the reject, and compare what info you have with what the insurance company has and fix it. Some are more complicated, like Medicare part B, which almost always only covers diabetic supplies such as test strips and lancets.. You'll have to print labels, grab the drug and count to the quanity the doctor prescribes, and pass it onto the pharmacist to have it checked to make sure the prescription was done correctly. You'll have to order drugs that you are out of stock on through the pharmacy's warehouse. Hmm...Thats pretty much it. I mean really, its a super simple job, it can be boring, but theres always something to do. I, however, hate my job... Its not suited for me and I dont really enjoy it.. but if its something you think you'll like, then go for it. All the techs that work in my pharmacy make 8.50 an hour.. and those are techs who have been there for a few years and who are nationally certified. Another girl that works there has been there for 15 years and only makes 10/hr.. So.. the pay is miserable for one thing, and the hours arent always the greatest.. Out of 7 techs, only 2 get 40 hours a week while the rest of us get between 20-30. I hope this helps a little! :)
Any questions, feel free to email me!
By the way, I also worked with customer service before as a waitress in a truck stop- so if ever there were pissed off customers, I would find them there. But it's a lot different than working in a restaurant or a grocery store. You'll have to go work in a pharmacy as a intern before getting hired on, so you'll see what we mean.